Total utility damage claim
management:
Comprehensive
Damage Billing & Collections Program for all
damage claims using CSS personnel & resources.
ü
Calculate and
initiate invoice
ü
Pursue
collection with effective follow up
ü
Litigate if
necessary
No
long term contracts
No
up front fees
No
payment to CSS
unless the claim is collected
In addition,
CSS will review and advise client on claims made
against the client by another utility
with regard to:
i.
Liability
ii.
Justification of amount claimed
Enhancement of the client's existing claims
management system :
Review clients’ program and make suggestions on:
ü
Data collection
and preservation
ü
Claims triage
ü
Defendable
materials costs and man-power rates
ü
Effective
follow up techniques
Lease the C-TRAC claims management system to the client
Provide the
client with training & advice
Creation of a new claims
management system to augment the client's loss
control program:
Lease the C-TRAC claims management system to the client
Provide training and
advise client in the areas of:
-
Essential
data capture techniques
-
Cost
justification for materials, labor,
equipment and overheads
-
Claims
triage
-
Invoicing
-
Effective follow-up
Litigation strategies
Claims management as a
means of damage reduction
Investor-owned utilities
