Total
utility damage claim management:
Comprehensive
Damage Billing & Collections Program for all
damage claims using CSS personnel & resources.
ü
Calculate and
initiate invoice
ü
Pursue
collection with effective follow up
ü
Litigate if
necessary
No
long term contracts
No
up front fees
No
payment to CSS unless the claim is collected
In addition, CSS
will review and advise client on claims made
against the client by another utility with
regard to:
i.
Liability
ii.
Justification of amount claimed
Enhancement
of the client's existing claims management
system :
Review clients’ program and make suggestions on:
ü
Data collection
and preservation
ü
Claims triage
ü
Defendable
materials costs and man-power rates
ü
Effective follow
up techniques
Lease the C-TRAC
claims management system to the client
Provide the
client with training & advice
Creation
of a new claims management system to augment the
client's loss control program:
Lease the C-TRAC claims management system to the client
Provide training and
advise client in the areas of:
-
Essential
data capture techniques
-
Cost
justification for materials, labor,
equipment and overheads
-
Claims
triage
-
Invoicing
-
Effective follow-up
Litigation strategies
Claims management as a
means of damage reduction
Investor-owned utilities
